Tell your best “Herding Cats” stories.

Wildkat

Customer service is Herding Cats.

I happen to be handing those furious felines who have medical bills they don’t understand or want to not pay.

When I was new, I had one man really go to town on me, ranting and raving about how how Awful this Drs office was and how messed up their billing is and how he hadn’t been there’re in weeks. He finally spun his tirade around to demanding to know when he had been to us and what he had done. Over and over. When I finally got a word in edgewise…. In my best Nurse Ratchet….

“Well Sir, on xx date, you had a Scrotal examination, and your routine prostate checkup”…

Dead silence. Followed by a meek,quiet “oh”.

God, I love it when they capitulate. 😂

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